Expert Doors in Millville, Massachusetts

That is on us. We pull the permit from Millville, sequence the inspections around the work, and attend them. A contractor who asks you to pull your own permit is telling you something.

You get manufacturer coverage on the unit and finish, plus our 5-year workmanship warranty. Both are in writing at handover. The workmanship warranty is ours, not a third party's, and it is the one that actually gets used.

Sometimes. On a triple-decker homes we can often match a single elevation closely enough that it reads as original. Where the existing material has faded past matching, we will say so rather than sell you a repair you will be unhappy with.

The three we see most often here: a rotted sill and threshold under a door that was never flashed properly; sliding patio doors running on worn tracks that no adjustment will fix; and storm doors fitted over units that should have been replaced years earlier. Locally, worn aluminum siding from the 1970s comes up repeatedly on triple-decker homes.

It gets photographed and shown to you the same day. Because the repair rate is already agreed, finding rot changes the invoice by a known amount rather than an argued one.

Plan on one working day, and we never leave an opening unsecured overnight. Worcester County weather does move schedules — ice dams forming at the eaves and pushing water back into the wall is the usual reason — so we build a weather margin into the date we give you rather than promising one we cannot hold.